Our Commitment to Your Privacy

At Sacnilk Technologies Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials and profile information
  • Payment and billing information
  • Communication preferences and feedback

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

2. How We Use Your Information

Service Provision

  • Provide and maintain our services
  • Process transactions and payments
  • Send service-related notifications

Communication

  • Respond to inquiries and support requests
  • Send updates and promotional content
  • Conduct surveys and gather feedback

Improvement

  • Analyze usage patterns and trends
  • Improve our products and services
  • Develop new features and functionality

Legal Compliance

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms and conditions

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

Service Providers

With trusted third-party service providers who assist us in operating our business

Legal Requirements

When required by law, court order, or government request

Business Transfers

In connection with a merger, acquisition, or sale of business assets

With Your Consent

When you have given us explicit permission to share your information

4. Data Security

Our Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Encrypted data storage
  • • Regular security audits and updates
  • • Secure access controls and authentication

Organizational Measures

  • • Employee training on data protection
  • • Limited access on a need-to-know basis
  • • Regular backup and recovery procedures
  • • Incident response protocols

5. Your Rights and Choices

Access Your Data

Request a copy of the personal information we hold about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Data

Request deletion of your personal information, subject to legal requirements

Data Portability

Receive your data in a structured, machine-readable format

Limit Processing

Restrict how we process your personal information

Opt-out of Marketing

Unsubscribe from promotional emails and communications

To exercise your rights: Contact us at info@sacnilk.com or use the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how visitors use our website

Marketing Cookies

Used to deliver relevant advertisements

You can control cookies through your browser settings or by adjusting your preferences in our cookie banner when you first visit our website.

7. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services.

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Please review the privacy policies of any third-party services before providing them with your information

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We encourage you to be cautious about the information you share on external platforms

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information

Retained while your account is active and for a reasonable period after account closure

Transaction Data

Kept for tax and accounting purposes as required by applicable laws

Marketing Data

Retained until you opt-out of marketing communications

Legal Requirements

Some data may be retained longer to comply with legal obligations

9. Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we may also send you an email notification.

10. Contact Us

Have Questions About Your Privacy?

We're here to help. Contact us using any of the methods below:

Email Us

info@sacnilk.com

Mailing Address

Sacnilk Technologies Pvt. Ltd., India

Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate the urgency in your subject line.